
Brad Thurau
this is the most awful airline app I have ever used. I was never able to find my boarding passes, transfer gates, or luggage carousel numbers. The Avianca employees told me that the app rarely works and that they were sorry for the inconvenience. The app needs to be rewritten , starting from line one of the code. A simple app that works is better than a complicated app that doesn't work.
8 people found this review helpful

Mark Alonzo
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If you want to know what gate your plane is at or if your flight has been delayed the App is NO help at all. You get one chance to screenshot your boarding pass or save it to your Google Wallet, but after that one time good luck ever finding your boarding pass in the App again. Worst airlines App that I've ever used and I travel often with different airlines. The airline itself is fine, but the App is garbage, I would prefer another airline because the App is so worthless.
10 people found this review helpful

Rob Bruggeman
This app could be so much better and much more efficient. Even though I am a Lifemiles member, the app does not store personal info and it has to be entered for each booking. The app also can't complete bookings a lot of the time but the seat gets held. Then, when you go to book again the fare is higher. That's not a good customer experience.
6 people found this review helpful